DELIVERY POLICY

📦 Order processing

We pack and ship all orders as quickly as possible.

Once your package has been shipped, you will receive a confirmation email with a tracking number so you can follow it all the way.

⏱️ Delivery time

  • Denmark: 1–2 business days

  • Rest of the EU: 2–7 business days

Please note that delivery times may vary during busy periods such as sales, holidays or promotions.

🚀 Freight companies

We collaborate with reliable shipping partners such as DAO, PostNord and Bring , so you get safe and fast delivery .

All shipments are sent with tracking , so you can always follow your order.

💸 Shipping costs

The shipping price is calculated automatically at checkout and depends on your address and the size of your order .

📭 If you don't pick up your package

If you do not pick up your package and it is automatically returned to us, you must contact us at info@caliente.dk to arrange a new shipment.

Please note that you are responsible for any re-shipment costs.