DELIVERY POLICY
📦 Order processing
We pack and ship all orders as quickly as possible.
Once your package has been shipped, you will receive a confirmation email with a tracking number so you can follow it all the way.
⏱️ Delivery time
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Denmark: 1–2 business days
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Rest of the EU: 2–7 business days
Please note that delivery times may vary during busy periods such as sales, holidays or promotions.
🚀 Freight companies
We collaborate with reliable shipping partners such as DAO, PostNord and Bring , so you get safe and fast delivery .
All shipments are sent with tracking , so you can always follow your order.
💸 Shipping costs
The shipping price is calculated automatically at checkout and depends on your address and the size of your order .
📭 If you don't pick up your package
If you do not pick up your package and it is automatically returned to us, you must contact us at info@caliente.dk to arrange a new shipment.
Please note that you are responsible for any re-shipment costs.
